Policies / Professional Information

Confidentiality & Safeguarding

I am a BACP Registered Counsellor and work in line with the BACP Ethical Framework.

Counselling sessions are confidential. This means that what is shared is not passed on to others without consent.

The only exceptions to confidentiality are where I am concerned about:

  • A child or young person’s safety

  • Risk of harm to the client or others

  • Safeguarding concerns under UK law

If a safeguarding concern arises, I aim to discuss this openly with the client wherever possible and follow appropriate safeguarding procedures. When working in schools, this includes liaising with the school’s Designated Safeguarding Lead (DSL) in line with school policy.

Confidentiality and its limits are explained clearly at the start of counselling in an age-appropriate and accessible way.

Working With Adults

I offer counselling to adults in a supportive, confidential, and non-judgemental space.

My work is collaborative and client-led, allowing individuals to explore their experiences at their own pace. I work ethically within my professional competence and engage in regular clinical supervision in line with BACP requirements.

Working With Children, Young People & Schools

I work with children and young people, including school-based counselling and pastoral support, in line with the BACP Ethical Framework and UK safeguarding guidance.

When working with children and young people:

  • Counselling is age-appropriate and child-centred

  • Parental or carer consent is obtained where required

  • Confidentiality is explained clearly to both the young person and parent/carer

  • Safeguarding procedures are followed at all times

  • Work is reviewed regularly and discussed in supervision

Support offered in schools is pastoral and therapeutic, providing a safe space for emotional check-ins and support around wellbeing, bereavement, or emotional regulation. Where needs exceed what can be safely supported within school, appropriate referrals are made in consultation with safeguarding leads and parents/carers.

Ethical Framework

I am a Registered Member of the British Association for Counselling and Psychotherapy (BACP) and adhere to the BACP Ethical Framework for the Counselling Professions.

This means I am committed to:

  • Working safely and ethically

  • Respecting client autonomy

  • Acting in the client’s best interests

  • Maintaining appropriate boundaries

  • Engaging in regular supervision and ongoing professional development

Complaints Procedure

I aim to provide a professional, respectful, and ethical counselling service.

If you have concerns about the counselling service, I encourage you to raise them with me directly in the first instance so that we can try to resolve the matter together.

If concerns cannot be resolved, you may contact the British Association for Counselling and Psychotherapy (BACP):

  • www.bacp.co.uk

  • Tel: 01455 883300

Privacy Notice

I collect and store personal data in line with UK GDPR and data protection legislation.

Information collected may include contact details and brief information relevant to counselling support. All data is stored securely and only for as long as necessary.

You have the right to:

  • Access your data

  • Request corrections

  • Request deletion where appropriate

Further information is available on request